Contact HomeToThere
We would be delighted to hear from you
Questions, suggestions, and honest feedback all help HomeToThere become clearer and easier to use.
Email us
The simplest way to contact HomeToThere is by email:
Please include enough detail for us to understand your question or investigate the issue you have found.
We read every message and will reply as soon as reasonably possible.
What you can contact us about
You are welcome to get in touch about:
- a question about how HomeToThere works;
- a suggestion for improving the planner;
- a technical problem or unexpected result;
- an accessibility difficulty;
- a privacy or data protection enquiry;
- a correction to information on the website; or
- general feedback about your experience.
Reporting a technical problem
If something is not working as expected, it helps if you tell us:
- which page you were using;
- what you were trying to do;
- what happened instead;
- the device and browser you were using, if known; and
- whether the problem occurred more than once.
A screenshot can also be useful, provided it does not contain private or sensitive information.
Accessibility help
If you have difficulty reading, understanding, selecting, or operating any part of HomeToThere, please tell us what would help.
You can also read our Accessibility Statement .
Privacy enquiries
Please use the same email address if you have a question about personal information or wish to exercise a data protection right.
Further information is available in our Privacy Policy .
Get in touch
Send us an email
We welcome thoughtful feedback and practical suggestions from the people who use HomeToThere.
contact@hometothere.com
Every useful improvement begins with someone taking the time to speak.